I have decided to leave the ear buds that came with my iPod at work.  I, apparently, have oddly enough shaped ears that I can't really use ear buds.  They never stay in my ears.  As a result of this I purchased some "marshmallow" style in ear headphones.  The kind that have a rubber surround and actually insert into the ear canal and seal against it, much like earplugs.
I enjoy these because they have much better bass response than I am used to.  Of course I have to use two different sized cushions because my left ear is slightly smaller than my right....  I am okay with my defects.
Well, since the "marshmallow" style seals against the ear canal it really locks out external sound.  Because of this I have to remove one when I am listening to music while conversing with people (yes, I am one of THOSE people).  I also can't keep them on while I am on a call because my voice echoes in my head and I can barely hear the caller.  
So what do I do?  I use my standard ear buds under my headset while on calls.  I can listen to my music and I can hear the customer just fine.
SO yeah, I listen to music while I am answering our customers calls....  I am a horrible rep.
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